MOBILE HEADLIGHT RESTORATION

Privacy Policy

Privacy Policy
Effective Date: August 8, 2025
Douglas Auto Works (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us through www.douglasautoworks.com (“Site”).
By using our Site, you agree to the practices described in this Privacy Policy.
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1. Information We Collect
We collect both Personal Information and Non-Personal Information:
A. Personal Information (you provide directly)
• Name
• Email address
• Phone number
• Any other details you choose to provide via contact forms, appointment requests, or email
B. Non-Personal Information (collected automatically)
• IP address
• Browser type and version
• Pages visited on our Site
• Date and time of visits
• Device type and operating system
• Cookie data and analytics
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2. How We Use Your Information
We use the information we collect to:
• Respond to inquiries and appointment requests
• Provide and improve our services
• Send service updates and promotional offers (only if you’ve opted in)
• Monitor and improve our website’s performance and security
• Comply with legal obligations
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3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal information based on one or more of the following legal grounds:
• Your consent
• Performance of a contract with you
• Compliance with a legal obligation
• Our legitimate business interests (such as improving our services and website security)
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4. Sharing Your Information
We do not sell your personal information. We may share it only with:
• Service providers who help operate our website, email communications, or booking systems (bound by confidentiality agreements)
• Government authorities or law enforcement if required by law
• In connection with a business transfer such as a merger, acquisition, or sale of assets
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5. Your Privacy Rights
A. Under the CCPA (California Residents)
You have the right to:
• Know what personal information we collect and how we use it
• Request a copy of your personal information
• Ask us to delete your personal information
• Opt out of the sale or sharing of personal information (we do not sell your data)
• Not be discriminated against for exercising your privacy rights
B. Under the GDPR (EU/EEA Residents)
You have the right to:
• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information (“right to be forgotten”)
• Restrict or object to certain data processing
• Data portability (receive your data in a machine-readable format)
• Withdraw your consent at any time
To exercise your rights, please contact us using the details in Section 10.
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6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Remember your preferences
• Analyze site traffic and usage patterns
• Improve website performance
You can disable cookies in your browser settings, though some features of our Site may not function properly without them.
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7. Data Security
We implement reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
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8. Data Retention
We keep your personal information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.
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9. International Data Transfers
If you are visiting our Site from outside the United States, your information may be transferred to and stored in the U.S. By using our Site, you consent to this transfer.
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10. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your privacy rights:
Douglas Auto Works
Email: [email protected]
Phone: (329) 226 - 0517
Website: www.douglasautoworks.com
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11. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date.”

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